Privacy Policy

Last Updated: 2023.09.01

FashionLabs ("FashionLabs," "us," "we," or "our") operates this website (the "Service"). Our Privacy Policy (the "Policy") governs your visit to the Service and sets forth how we collect, safeguard, and disclose information resulting from your use of our Service.

By utilizing the Service, you agree to the collection and utilization of information as delineated in this Policy. Unless explicitly defined otherwise in this Policy, the terminologies employed herein bear the same definitions as ascribed in our Terms of Service. We may change this Policy from time to time. If we make any changes to this Policy that we think materially alter your rights, then we will post the latest policy to this page. We encourage you to review this Policy whenever you visit the Services to understand how your personal information is used.

1.Information Collection

When you utilize the Service, we may gather the following information:

• Photos: We may collect photos uploaded from your devices while you use the Service.
• Registered Information: To register for the Service and create an account, we may collect your email address, phone number, or third-party platform account.
• Communication Information: Any personal information you provide when contacting us with inquiries, concerns, or requests for customer/technical support, including your name, contact details, and the content of your message.
• Usage Detail: This includes data such as IP addresses, logs, and the resources accessed and used through the Service.
• Device Information: Information related to your mobile device and internet connection, such as the unique device identifier, operating system, browser type, and mobile network details.
• Geo-location Data: If you choose to share your location with us, we may collect and utilize Geo-location data to provide content-sharing services.
• Cookies & Similar Technologies: We may employ Cookies and similar technologies to collect information about your interactions with the Service.

2.Information Processing

We process your personal information for various purposes related to the Services, including:

• Account Management: To facilitate account creation, authentication, and management, ensuring the smooth functioning of user accounts.
• Service Delivery: Processing your information to provide you with the requested services. Especially, when utilizing the Service to create customized models, you acknowledge and agree that FashionLabs scans the images you upload to our website to extract the facial position, orientation, and topology of the individuals in those images (the "Facial Data"). For instance, when you upload images to our website, our artificial intelligence model is trained on those images, extracting Facial Data, and generating personalized images of customized models for you. We strictly refrain from using this Facial Data to identify any individual person or for authentication purposes.
• Customer Support: Addressing user inquiries and offering support to resolve service-related issues.
• Administrative Communication:Sending administrative information, such as product updates, policy changes, and similar information.
• Order Fulfillment:Managing subscriptions and payments.
• Feedback Collection:Requesting feedback and contacting you about your experience with the Services.
• Marketing Communications: Sending marketing and promotional communications, based on your marketing preferences.
• Service Protection:Processing information for fraud monitoring and prevention, ensuring the safety and security of our Services.
• Usage Trend Analysis:Analyzing how our Services are used to identify usage trends and make improvements.
• Vital Interest Protection:Processing information when necessary to protect an individual's vital interests, such as preventing harm.

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3.Information Sharing

We may share your personal information in the following ways:

• With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service and to contact you. In particular, we will share your personal information with the following third party:

  Service Provider	Purpose	Privacy Policy
  Cutout.pro	Remove Background	https://www.cutout.pro/privacy

• For Business Transfers:Your personal information may be shared or transferred in connection with any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
• With Affiliates:We may share your personal information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies under common control, who will be required to comply with this Policy.
• With Business Partners:Your personal information may be shared with our business partners to offer you certain products, services, or promotions.
• With Your Consent:We may disclose your personal information for any other purpose with your consent.

4.Data Security and International Transfer

The security of your personal Information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will only retain your personal information for as long as necessary to pursue the purpose of the collection. We may also retain your personal information for such time needed to pursue our legitimate business interests, in connection with any legal claims and compliance with legal obligations.

Your personal information is processed at FashionLabs’ operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction. Your consent to this Policy followed by your use of our Service represents Your agreement to that transfer.

5.Minors

We do not address anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided Us with personal information, please contact us. If We become aware that We have collected personal information from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.

6.Privacy Rights

You may exercise certain rights regarding your personal information processed by us. In particular, you are entitled to do the following, to the extent permitted by law:

• Right to Withdraw Consent:You have the right to withdraw your consent to the processing of your personal information if you previously provided consent.
• Right to Object:You have the right to object to the processing of your personal information when it is processed on a legal basis other than consent.
• Right to Access:You have the right to be informed if we process your personal information, access specific details regarding the processing, and request a copy of the processed personal information.
• Right to Rectification:You have the right to verify the accuracy of your personal information and request its update or correction if necessary.
• Right to Restriction:You have the right to restrict the processing of your personal information under certain circumstances.
• Right to Erasure:You have the right to erase your personal information from our records, where applicable.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary personal Information.

7.California Residents' Privacy Rights

The California Consumer Privacy Act (“CCPA”) requires us to disclose the categories of personal information we collect and how we use it, and the third parties with whom we share it, which we have explained above. We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

• Right to Equal Service:We will not discriminate against you if you exercise your privacy rights.
• Right to Access and Delete:You have the right to request access to and deletion of your personal information. We will respond to your request within one month.
• Right to Opt Out for the Sale of Personal Information: We do not sell the Personal Information of our users.